FAQs


What type of courses does FSMBuddy provide?

We provide courses for developing creative skills like music, dance, drawing & craft, Speech drama, life skills, languages and more

I want a customized course; can you provide this?

Yes, we can. Please write to us at ":enquiry@fsmbuddy.com with more details.

What is your refund policy?

We guarantee happiness, if you don’t like a course let us know and we will initiate a refund. However no refund will be made in respect of tuitions already provided.

I am interested in a course that is not available for the age group I want to sign up for. What do I do?

Please write to us at enquiry@fsmbuddy.com and we will talk to our teacher to see if we can offer courses.

Do you have certification courses?

Yes, we do have certification courses. You can use the filter on each category page to search for certification courses. To know more you can write to us at enquiry@fsmbuddy.com

How will I be able to attend the class?

You will get an email 2 hours prior to every class with a URL. You just have to click on that URL to join the class. Alternatively, you can go to www.fsmbuddy.com. Log in with your credentials, (same ones used for enrolling) On the menu bar you will see a tab ‘view courses’, the link to your course will be updated, click on the start button. You can also view the video to see the process of joining the class :https://www.youtube.com/watch?v=euUcq2x6ZTw&feature=youtu.be

What happens if I miss the class?

If you miss the class you will not be able to take it again. However, you can log in to www.fsmbuddy.com with your credentials. Go to ‘view courses’, you will be able to see a recording of the class for a week after class is completed.

What happens if the class is cancelled by the teacher?

If the class is cancelled by the teacher it will be rescheduled and you will get details of rescheduled class via email.

How do I avail my coupon discount?

Once you click in enroll for any course you will be shown a purchase summary screen, you have to apply coupon code there. Once the coupon is applied you can see the discounted price and then you can proceed for payment

How do I know if I can take a course?

Every course will have age criterion and requirements for the course listed which will help you gauge your eligibility for a course

Will homework be assigned for a course?

For some courses like language or music homework will be assigned to help learning faster

What is a trial class?

Trial class will enable you to get a flavor of your course and see if you like the teacher teaching it. If you like the trial class you can enroll for the full course

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