Terms and Conditions

• Once fees paid will not be refundable.
• Batches once fixed can only be changed on availability of an alternative slot.
• Make-up session for solo lessons to be completed within one week.
• Make-up sessions for a group class are offered through recorded videos of the class, or through alternate group slots available with the respective teacher.
• Single student in a group class will get a learning time of 40 minutes.
• Make Up sessions are not offered after the expiry date of the programme.
• Courses are not transferable.
• Once the customer enrolls for any of our courses via the Site, Application or Services, High Furtados will send the customer an email, text message or message via whatsapp confirming such the details of the schedules.
• No refund will be permitted in respect of course already provided and in accordance with the cancellation policy reflected in the relevant Listing,
(i) permit the customer to cancel the enrolment before start of the course and
(ii) refund to the customer that portion of the Course Fees specified in the applicable cancellation policy

Cancellations and Refunds

If a customer wishes to cancel a confirmed enrollment made via the Site or the Application, either prior to or after commencement of the Course, the cancellation policy contained in the applicable Listing will apply to such cancellation provided that no refund will be made in respect of Sessions already provided. Furtados will initiate any refunds due pursuant to the Payments Terms.
If Furtados cancel a confirmed enrolment made via the Site, Services, and Application, (i) Furtados will refund the Course Fees paid by the customer for such enrolment to the applicable customer pursuant to the Payments Terms which shall not exceed the total amount paid by the customer.