Terms and Conditions

• For enrolments done through no cost emi payments, the Finance charges will be deducted as applicable from such refunds.
• Batches once fixed can only be changed on availability of an alternative slot.
• Make-up session for solo lessons to be completed within one week.
• Make-up sessions for a group class are offered through recorded videos of the class, or through alternate group slots available with the respective teacher.
• Single student in a group class will get a learning time of 40 minutes.
• Make Up sessions are not offered after the expiry date of the programme.
• Courses are not transferable.
• Once the customer enrolls for any of our courses via the Site, Application or Services, High Furtados will send the customer an email, text message or message via whatsapp confirming such the details of the schedules.
• For each enrolment, High Furtados through its Site or Application would issue system generated invoice to the customer in relation to the course for which the customer has enrolled or in relation to any kind of payment done, as per applicable laws. High Furtados will raise the invoice, which shall be inclusive of all applicable Taxes.
• The Course fees, description, schedule will be displayed to the customer before they make the payments. If a requested enrolment is cancelled (before any tuition is provided), any amounts collected by High Furtados will be refunded to such customers.
• High Furtados agrees that no refund will be permitted in respect of course already provided and in accordance with the cancellation policy reflected in the relevant Listing,
  (i) permit the customer to cancel the enrolment before start of the course and
  (ii) refund to the customer that portion of the Course Fees specified in the applicable cancellation policy

Cancellations and Refunds

If a customer wishes to cancel a confirmed enrollment made via the Site or the Application, either prior to or after commencement of the Course, the cancellation policy contained in the applicable Listing will apply to such cancellation provided that no refund will be made in respect of tuitions already provided. High Furtados will initiate any refunds due pursuant to the Payments Terms.

If HIgh Furtados cancel a confirmed enrolment made via the Site, Services, and Application,
(i) High Furtados will refund the Course Fees paid by the customer for such enrolment to the applicable customer pursuant to the Payments Terms which shall not exceed the total amount paid by the customer.